Comprehensive Service Plans and High-Quality Spare Parts

Professional care for your rheometers, viscometers, and extruders 

At Thermo Fisher Scientific, we are dedicated to the precision and reliability of your material characterization instruments, including rheometers, viscometers, and extruders. Our comprehensive offerings address rheometer services, viscometer calibration services, extruder preventive maintenance, and other lab equipment calibration services. We support a variety of industries such as food, beverages, batteries, coatings, pharmaceuticals, and cosmetics.

Why choose our service solutions?

  • Maximized uptime: Regular maintenance and rapid technical support minimize downtime.
  • Expert support: You’ll have access to factory-certified engineers and remote technical support network.
  • Peace of mind: Flexible service plans are tailored to your needs, ensuring continuous product quality and compliance with industry standards.
  • Cost optimization: Your maintenance budget will be optimized with cost-effective service plans and preventive measures.
  • Predictability: Predictable maintenance schedules improve budget forecasts and enhance operational planning.

Our service plans include

Features

Premium

Preventitive
Preventitive services
Preventitive maintenance  Included Included
PM consumables Included Included2
Calibration1 Included Included
Maintenance / Calibration certification Included Included
Customized classroom training Option Option
Instrument optimization
Remote technical support Business hours Business hours
Targeted on-site response Top priority Priority
Labor & travel Included 10% off
Depot repairs Included 10% off
Loaner instrument Complimentary4 10% off
Spare parts3 (replacement) Included 10% off
Spare parts (stock) 20% off 10% off
  • Preventive maintenance: Scheduled care for optimal system performance.
  • Calibration services: Instrument fine-tuning for repeatable and accurate results.
  • Remote and on-site support: Fast response times and priority support.
  • Training and consulting: Expert guidance to maximize your instrument’s potential.

High-quality spare parts

Help ensure the longevity and optimal performance of your instruments with our certified spare parts:

  • Exceptional quality: All parts meet instrument specifications and help ensure maximum productivity.
  • Fast response: Get preferred on-site support and priority shipping for spare parts.
  • Cost efficiency: Discounts on spare parts are available with our service plans.
  • Genuine spare parts: Manufacturer-approved parts help ensure optimal performance and improve your instruments’ longevity.

For Research Use Only. Not for use in diagnostic procedures.