Specifications
Plan Duration1 Year
Product LineIon Chef™
Product SizeAB Complete Service Plan, Ion Chef
Service Plan Response Time24 hours (availability limited in some geographic areas)
Services IncludedEngineer travel and labor,Highest priority access to applications and instrument technical support teams,Highest priority access to off-site remote service engineer,OQ/IPV included following critical repairs and planned maintenance visit,Onsite application consulting,Planned maintenance visit,Replacement service spare parts
Services Not IncludedConsumables,Instrument accessories,Instrument and software upgrades,Reagents
Unit SizeAB Complete Service Plan, Ion Chef