Service solutions for your Niton Elemental handheld analyzer

Unlock peak performance, ensure reliability, and experience global excellence

At Thermo Fisher Scientific, we are committed to providing exceptional service for your portable XRF analyzers and material identification instruments. Our service plans offer preventive maintenance, genuine manufacturer-approved spart parts, priority support, and Global Depot repair services.

Service plans for Portable XRF Analyzers

When your portable XRF analyzer is covered by a Thermo Fisher Scientific service plan, you can expect:

Maximized uptime: Regular maintenance and rapid technical support.
Cost optimization: Take your budget further with affordable preventive maintenance and repairs.
Expert support: Access to factory-certified engineers and a remote technical support network.
Peace of mind: Assure continuous product quality and compliance with industry standards.

Our service plans provide benefits to keep your instruments operating in top form.

Preventive Maintenance: Scheduled care for optimal system performance and results.
Certification Services: Official instrument inspection and authentication for trusted provider status.
Rapid Support: Fast response times and priority support for predictable and reliable analyzer usage.

Use this helpful table to determine which service plan best suits your needs:

Features	Premium	Enhanced	Preventive
Remote Services
Technical Support / Remote Diagnostics	Business Hours	Business Hours	Business Hours
Online Resource Access (documentation, software upgrades)	●	●	●
*Instrument Maintenance & Optimization*
Preventive Maintenance (cleaning, certification)	●	●	●
Extra consumables¹	75% Savings	50% Savings	25% Savings
*Repair Services*
Minor Repairs	●	●	x
Major Repairs	●	60% Savings	50% Savings
Puncture Protection	●	60% Savings	50% Savings
Loaner Unit	●	60% Savings	50% Savings
Convenient shipping	Inbound & Outbound	Outbound	x
Shipping priority	Priority	Priority	Priority
Availability	Standard	Standard	Units 7+ years old
Offered Duration	1-5 years	1-5 years	1-3 years

Spare parts for Portable XRF Analyzers

Certified spare parts increase the longevity and optimize the performance of your instruments:

Guaranteed Quality: All parts meet manufacturer’s instrument specifications.
Cost Efficiency: Spare parts savings are available with all of our service plans.

Our Global Depot repair services system offers you expert repairs, no matter where you are located. With strategically placed repair centers around the world, we service your equipment quickly and efficiently.

Global Reach: Access our repair services from anywhere in the world.
Expert Technicians: Our experienced technicians ensure high-quality repairs.
Reduced Downtime: Quick turnaround times get your equipment back in action.

Resources

Type	Title
Product portal	Welcome to Product Support for Portable Analyzers \| Portable Analysis for Material ID
Webpage	Portable XRF Analyzer Rental and Leasing
Webpage	XRF Glossary
Webpage	How Does XRF Work?
Webpage	Authorized XRF & LIBS Distributors
Brochure	Niton Handheld XRF Analyzers: Rapid, precise material analysis for maximum performance and productivity
Blog	Do You Really Need to Calibrate Your XRF Analyzer Annually?