Place an Online Order

There are many ways to place an order online. You can add to your cart from product pages, search, as well as content and custom tools pages.

 

A fast way to order multiple items is to use Quick Order. Available at the top of each page of the site, using Quick Order you can bulk upload products, copy and paste multiple items, or manually add items to an order. Another effective method to order is to promote items to your cart from Save for Later, a Shared List, a Saved or Transferred Cart or to reorder from your Order History. You can also set up a Recurring Order online, you will find more information here

 

  • Add to cart from site product pages, search, content, or tools
  • Use Quick Order to upload bulk list, copy and paste items
  • Promote from Saved Cart, or Saved List or reorder from Order History.

Quick Order Tool

The 'Quick Order' tool can be used to add multiple products directly to the cart by entering catalog numbers using copy/paste or manually or to bulk upload many items to be added simultaneously.

 

Note: custom orders are not supported through Quick Order, except for exact reorders of Gibco® custom media, assays, or siRNAs. To order a new custom product, use the given design tool.


Shared Lists, Saved Carts, and Save for Later

Shared lists

Add products to a new or existing list as you shop for products. Access your existing shared lists within the account drop down, and in the left navigation of your account dashboard. Export your list to excel or invite collaborators within your institution to access your list.

 

Saved Carts

When you add items to your cart, they are automatically saved and can be found in your account dashboard under 'Saved Carts'. You have the option to perform actions like emailing, merging, copying, or deleting these carts. During the checkout process you can also transfer a cart to others with a thermofisher.com account linked to the same institution.

 

Save for Later

"Save for Later" allows you to put aside items in your shopping cart that you do not want to buy right away but might want to consider in the future. It offers a convenient way to keep track of products for potential future purchases without the need to remove them from your cart entirely.


Enter Promotions or Quotes for Special Pricing

Once you are ready to checkout, you may add a quote number or promotion code below the cart summary by selecting the Apply button. 

Product Alternatives

When a product is not immediately available or has been discontinued, you will be able to view and select an in‑stock product alternative suggestion. Simply look for the text “Available alternatives” next to the product that is currently unavailable. Explore the details of each alternative product, and if you find a suitable option, you can add it to your cart.


In-stock Notifications

Request to be notified when products are back in stock at your local distribution center with our 'In-stock Notifications.' Simply enter your email address and select 'Notify Me.' When the product is back in stock locally, you will receive an email with a link to the product for your purchase.


Copy and Share Product Information

Copy and share product information, including the product name, catalog number, or URL, by utilizing the share icon located on the product image of each product page.  


Shipping Method

Most inventoried items ship by the end of the next business day.   Premium Delivery is available on some products (indicated in the cart) for next business day delivery on orders placed before 3:30 pm Eastern time. If you choose this option, an additional $24.95 will be charged to your order.


Shipping and Billing Address

After you select 'Proceed to checkout'. You will be able to review your shipping and billing addresses. You can select any of the shipping or billing addresses you are authorized for in your institution account. Be sure to complete the required fields which include 'Attention to' and Lab or 'department.' You can also add building and room number.

 

If needed, you can request edits or new shipping or billing addresses by selecting edit or request new. If you place an order with newly requested address(es), your order will be processed within 24 hours, once your addresses are confirmed..


Payment Methods

Select your payment method of Purchase Order, Credit Card, or My Approver will Pay. If you select, “My Approver” be sure to specify the approver for the order.


Confirmation Email Preferences

Add up to five additional email recipients to receive order and shipping confirmations.


Check Order Status and Tracking

You can check your order's status at any time, including shipment tracking information, within the Order History section of your Account Dashboard or the Check Order Status tool on the top right of all pages.